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📖 Questions Around the Hearth

Frequently Asked Questions

Last Updated: June 2026

Whether you're choosing your first loose leaf tea, wondering how to care
for your favorite mug,  or simply curious about the little details,
you've come to the right place.
Below are some of the questions we hear most often.
If you don't find the answer you're looking for,
you're always welcome to Send a Raven.
🛍️ Ordering & Shipping
How long will it take to receive my order?
Orders are typically prepared within 3–5 business days, unless otherwise noted on the product page. Once your order ships, you'll receive tracking information by email.
Do you offer free shipping?
Yes! We offer free standard shipping on orders of $100 or more (before taxes and after discounts, if applicable).
Where do you ship?
At this time, we ship within the United States only.
Can I pick up my order instead of having it shipped?
Yes! Local pickup is available on Tuesdays at a designated location in the Tulsa/Glenpool area. Pickup instructions will be sent once your order is ready.
Can I change or cancel my order?
If your order hasn't been prepared yet, we'll do our best to accommodate changes or cancellations. Please Send a Raven as soon as possible after placing your order.
🍵 Tea & Pantry
How should I store loose leaf tea?
Store your tea in an airtight container away from heat, moisture, and direct sunlight. Properly stored tea will remain at its best for many months.
How much tea should I use?
As a general guide:
1 teaspoon of loose leaf tea
8 ounces of hot water
Some blends may include their own brewing recommendations.
Can I reuse loose leaf tea?
Often, yes!
Many quality loose leaf teas can be steeped two or even three times, with each infusion revealing slightly different flavors.
Does Spell & Spoon use tea bags?
We offer both loose leaf teas and selected tea sachets, depending on the collection. Our handcrafted signature blends are designed first and foremost with loose leaf tea in mind because it allows the ingredients room to fully bloom and develop their flavor.
 
How long will my tea stay fresh?
Most teas are best enjoyed within 12–18 months when stored properly.

 

Do your teas contain sugar?
No. Unless specifically stated on the product listing, our teas contain no added sugar.
Which teas contain caffeine?
Each product listing clearly identifies whether the blend contains caffeine.
If you're looking for caffeine-free options, we'll always be happy to help you choose.
🌿 Ingredients & Allergens
Where do your herbs come from?
We carefully source our herbs, teas, spices, and botanicals from trusted suppliers that meet our quality standards.
Whenever possible, we select ingredients based on freshness, flavor, and consistency.
 
Are your ingredients organic?
Some are.
Some are not.
Rather than claiming every ingredient is organic, we choose suppliers based on overall quality and the character each ingredient brings to a blend.
 
Do you use artificial flavors?
Whenever possible, we prefer natural ingredients and botanicals.
If a blend contains natural or artificial flavoring, it will always be listed on the ingredient label.
 
What if I have allergies?
Please review every ingredient list carefully before purchasing.
If you have questions about a specific ingredient or allergen, Send a Raven before ordering.

 

🌙 About Spell & Spoon
What is a kitchen witch?
 
To us, a kitchen witch is someone who finds joy in caring for others through everyday rituals—brewing tea, baking bread, sharing meals, tending a garden, or creating a welcoming home. It's less about magic in the fantasy sense and more about intention, hospitality, and finding beauty in ordinary moments.

 

Do I need to practice witchcraft to enjoy Spell & Spoon?
Not at all. Spell & Spoon welcomes everyone. Whether you're drawn to herbal traditions, cottagecore aesthetics, cozy kitchens, or simply a really good cup of tea, you're always welcome here.
 
Are your products magical?
Our products are handcrafted with care, intention, and quality ingredients. While many people enjoy adding personal rituals or traditions to their daily routines, our teas, herbs, and handcrafted goods are not intended to produce supernatural effects or make medical or spiritual claims.
 
Who creates Spell & Spoon?
Spell & Spoon is lovingly created by Crystal, who handcrafts many of the products, curates the collections, and writes every Grimoire entry with the hope of bringing a little more warmth and magic into everyday life.
 
Where are you located?
Spell & Spoon is proudly based in Oklahoma. We currently operate online and participate in select local markets and events.

 

🎁 Gifts
 
Can I send an order directly to someone as a gift?
Absolutely. Simply enter the recipient's shipping address during checkout. Gift options may become available in the future as Spell & Spoon grows.
 
Do you offer gift wrapping?
Not at this time, but it's something we're excited to offer in the future.
 
Will you offer gift sets?
Yes! We're actively creating seasonal gift boxes and thoughtfully curated collections that pair beautifully together.

 

🪶 Markets & Events
 
Where can I shop in person?
Spell & Spoon regularly participates in local artisan markets and festivals throughout Oklahoma.
Upcoming events are announced on our website and social media.
 
Can I place an order for pickup at a market?
In many cases, yes! If we're attending an upcoming market, we'll do our best to have your order ready for pickup there. Simply Send a Raven before placing your order to confirm availability.

 

🌿 Still Have Questions?
If you couldn't find the answer you were looking for, I'd love to help. Whether you're choosing your first tea, searching for the perfect gift, or simply wondering which blend might become your new favorite, you're always welcome to Send a Raven. Every message is personally read, and I'll respond as soon as I can.

 

May your kettle stay warm, your table stay full, and your home always welcome one more. — Crystal🖤